About the ReNEW Initiative

ReNEW helps residents move from unsafe or unstable housing to a clear plan for resolution. We document issues, coordinate with owners and partners, and guide you through each required step.

  • Who we serve: Seniors, veterans, families, residents with disabilities, tenants and owner occupants.

  • What we do: Secure intake, evidence collection, coordination, and follow up to documented resolution.

Coordinator confirms next steps with a property owner and provider.

Document and verify

Clear records and photos avoid confusion later. We help you capture the right evidence, organize timelines, and build a verified case file.

Three people, two women and one man, standing outside a building under a wooden roof. The woman in the middle, with curly hair, is shaking hands with the man who has a beard and is wearing a light blue shirt. The woman on the left, with long blonde hair, is observing the handshake and is dressed in a floral skirt and a tied-up white blouse.

Coordinate and communicate

We bring the right people to the table, track responsibilities, and keep communication focused on solutions.

Man and woman reviewing architectural plans in a building under construction with wood and tile interior.

Track and improve

The Repair Index shows progress across the city, highlights delays, and guides faster outcomes.

Want to help us fund? Want to Partner with us?

We work with community partners, licensed service providers, and public programs. We do not charge residents for intake or review.

  • Resident uploads photos of a home issue through a secure portal.

    A simple process to start getting the help an assistance you need.

    Start Intake
  • A sticker on a dark pole reads 'Helping Others Helps Yourself'.

    Looking to make a difference within your community?

    Make It
  • Two people working on an architectural blueprint on a light gray table.

    Track revitalization and repair progress for your community.

    The Repair Index

We report anonymized metrics to improve service. Personal information stays in your secure portal and is only shared to move your case forward.

Plain language materials available. Language assistance on request. We assist residents who need help completing intake.

We report anonymized metrics to improve service. Personal information stays in your secure portal.